FAQ

How do I get my results?

The images of your exam will be read by either one of our contracted radiologists or the radiologist specified by your physician. The radiologist's report is generally available within 24 hours and your doctor will then discuss the findings with you.

Can I receive copies of my MRI films and reports?

Upon your request, your films and reports are available for you to pick up. Please call us at (817) 577-7500 for Hurst, (210) 690-3400 for San Antonio, or toll-free at (800) 577-3911 to request copies.

Can I bring a friend?

Yes. Please feel free to bring a friend or family member — note that he or she must be screened for conditions that would prevent him or her from joining you in the scan room.

What if I need to cancel my appointment?

Please call us with cancellations at least one day in advance at (817) 577-7500 for Hurst, (210) 690-3400 for San Antonio, or toll-free at (800) 577-3911.

What if I'm claustrophobic?

There is nothing directly in front of the patient's face to cause a "closed-in" feeling. Highly claustrophobic patients who were unable to tolerate other MRI scanners, including some "open" MRIs, have traveled hundreds of miles to be scanned in a Stand-Up^TM MRI. In addition, the Stand-Up^TM MRI is unusually quiet. Patients can comfortably sit and watch their favorite TV program on a big screen TV or listen to comforting music.